A New Service Coming Soon
 
 
 
Technical Information Service
 

We are looking to set up a technical information and support service for trade members. This will be a subscription based service which will allow the customer to request specific technical documentation, such as parts information, wiring diagrams, service bulletins, recall and campaign notifications, service and repair data, along with much more. This will be the original OEM documentation, the same information an authorised repairer would have access to.

 

The specifics of this service are to be determined but we are confident we can cover most common manufacturers. The price for the service will be monthly but the cost is yet to be decided. We aim to provide this service for around £50 - £75 per month.

 

If this is something you would be interested in please fill out the form here and we will contact you with the specifics when the service is available.

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About Us

Car Keys Online is a trading name of Tyneside Automotive Ltd, registered in England and Wales under company number 09547813 with its registered office at Unit 4 Larch Court, West Chirton Ind Est North, North Shields, NE29 8SG, United Kingdom. We are a UK based company that specialises in the supply of vehicles keys and immobiliser parts. We are worldwide distributors of both genuine and aftermarket vehicle remote and transponder keys. We have been supplying vehicles keys to the motor trade and locksmiths for the past 5 years and in doing so we have built up excellent relationships with manufacturers, wholesalers and other distributors to get you the best possible price on your keys.

 

Consumers are also welcome to order from our website but please seek professional advice if you have any doubt over part compatibility.

 

Registration

 

It is not a requirement to register on our website but business customer should register in order to benefit from our wholesale pricing. Business customers can register here - http://www.car-keys-online.com/login.html.

 

Payment

 

We accept payment in GBP, EUR and USD. We accept Visa, Matercard and American Express. We also accept payment by international bank transfer or PayPal (fees may apply). To change the currency please click the currency drop down box at the top right hand corner of the webpage.

 

Delivery:

 

We offer standard and express delivery options throughout Europe. We use the following courier companies to deliever your order: Standard Post, DPD, TNT and FedEx. Products will reach most most European countries within 5 - 7 days (standard) or 1 - 2 days (express). We also offer worldwide services which usually get to our customers in 7 – 14 days (standard) or 2 - 5 days (express).

 

Returns:

 

Customers may return new and unused products for a refund (excluding special order items) within 7 days. We cannot accept returns on keys that have been cut to code or cut to chassis number as these products are made to order. Faulty products may be returned for a refund but we will not refund any product that does not work due to incorrect programming or incorrect part selection. Please use the following link to get authorisation to return a product http://www.car-keys-online.com/form/2/return-merchandise.html.

 

Refunds:

 

Refunds will only be issued on unused items returned within 7 days after the day you receive the goods. Refunds will only be issued for the purchase price of the item and not the shipping cost. We can not accept returns on special order items e.g. keys cut to code or chassis number. Our key code service is also a non-refundable service; please see the product listing for more information.

 

 

 

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