Car Keys Online is a trading name of Tyneside Automotive Ltd, registered in England and Wales under company number 09547813 with its registered office at 6 Marsh Court, Gateshead, NE11 9TD, United Kingdom. We are a UK based company that specialises in the supply of vehicles keys and immobiliser parts. We are worldwide distributors of both genuine and aftermarket vehicle remote and transponder keys. We have been supplying vehicles keys to the motor trade and locksmiths for the past 5 years and in doing so we have built up excellent relationships with manufacturers, wholesalers and other distributors to get you the best possible price on your keys.
Consumers are also welcome to order from our website but please seek professional advice if you have any doubt over part compatibility.
It is not a requirement to register on our website but business customer should register in order to benefit from our wholesale pricing. Business customers can register here - http://www.car-keys-online.com/login.html.
We accept payment in GBP, EUR and USD. We accept Visa, Matercard and American Express. We also accept payment by international bank transfer or PayPal (fees may apply). To change the currency please click the currency drop down box at the top right hand corner of the webpage.
We offer standard and express delivery options throughout Europe. We use the following courier companies to deliever your order: Standard Post, DPD, TNT and FedEx. Products will reach most most European countries within 5 - 7 days (standard) or 1 - 2 days (express). We also offer worldwide services which usually get to our customers in 7 – 14 days (standard) or 2 - 5 days (express).
Customers may return new and unused products for a refund (excluding special order items) within 7 days. We cannot accept returns on keys that have been cut to code or cut to chassis number as these products are made to order. Faulty products may be returned for a refund but we will not refund any product that does not work due to incorrect programming or incorrect part selection. Please use the following link to get authorisation to return a product http://www.car-keys-online.com/form/2/return-merchandise.html.
Refunds will only be issued on unused items returned within 7 days after the day you receive the goods. Refunds will only be issued for the purchase price of the item and not the shipping cost. We can not accept returns on special order items e.g. keys cut to code or chassis number. Our key code service is also a non-refundable service; please see the product listing for more information.