A New Service Coming Soon
 
 
 
Technical Information Service
 

We are looking to set up a technical information and support service for trade members. This will be a subscription based service which will allow the customer to request specific technical documentation, such as parts information, wiring diagrams, service bulletins, recall and campaign notifications, service and repair data, along with much more. This will be the original OEM documentation, the same information an authorised repairer would have access to.

 

The specifics of this service are to be determined but we are confident we can cover most common manufacturers. The price for the service will be monthly but the cost is yet to be decided. We aim to provide this service for around £50 - £75 per month.

 

If this is something you would be interested in please fill out the form here and we will contact you with the specifics when the service is available.

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Home Return and Refunds

Return and Refunds

 

Our Return and Refund Policies: 

 

Returns:

 

Customers may return new and unused products for a refund (excluding special order items) within 7 days. We cannot accept returns on keys that have been cut to code or cut to chassis number as these products are made to order. Faulty products may be returned for a refund but we will not refund any product that does not work due to incorrect programming or incorrect part selection.

 

Refunds:

 

Refunds will only be issued on unused items returned within 7 days after the day you receive the goods. Refunds will only be issued for the purchase price of the item and not the shipping cost. We can not accept returns on special order items e.g. keys cut to code or chassis number. Our key code service is also a non-refundable service; please see the product listing for more information.

 

To request return please use the this form for a return merchandise authorisation number.

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